Important Notice: Lukata LTD Has No Affiliation with Gillsmart.com
Dear Customers,
It has come to our attention that there is some confusion regarding the legitimacy of a website called Gillsmart.com. We want to make it absolutely clear that Lukata LTD has no affiliation or connection with Gillsmart.com or any of its operations.
We have received reports from concerned individuals who have encountered fraudulent activities and poor customer experiences associated with Gillsmart.com. These reports include:
- Non-delivery of purchased items
- Suspicious payment practices
- Fake tracking numbers and poor customer service
Given the widespread concerns, we strongly advise you to exercise caution and avoid making any purchases from Gillsmart.com. Our priority is to ensure the safety and satisfaction of our customers, and we do not want anyone to mistakenly associate these negative experiences with our reputable business.
What to Do If You Have Been Scammed by Gillsmart.com
If you believe you have been scammed by Gillsmart.com, please take the following steps to protect yourself:
Contact Your Bank or Credit Card Provider:
- Report the fraudulent transaction and request a chargeback if possible. In the UK, under Section 75 of the Consumer Credit Act, you may be able to get a refund from your credit card provider if you paid by credit card and the purchase was over £100. Debit card users can request a chargeback through their bank.
- File a report with Action Fraud, the UK’s national reporting centre for fraud and cybercrime. You can do this online at Action Fraud or by calling 0300 123 2040.
- Consider reporting the scam to Citizens Advice for additional support and guidance. They can be contacted through their website or by phone at 0808 223 1133.
- Regularly check your bank and credit card statements for any suspicious transactions. Immediately report any unauthorized activity to your financial institution.
- Share your experience with others to help prevent them from falling victim to the same scam. You can leave reviews on scam alert websites and report the fraudulent site to relevant authorities or on social media platforms.
If you have any questions or need further clarification, please do not hesitate to contact our customer service team.
Thank you for your continued trust in Lukata LTD.
Sincerely,
The Lukata LTD Team